What are Email Notifications?
Email Notifications are messages that you will receive from Echo to inform you of specific activities associated with your Echo account.
What events trigger a notification?
Email notifications will differ depending on whether your Echo account has the role of Parent, Student, Staff, School Leader, Tech Manager or NTN Manager. For all accounts, the notifications will be limited to activities in Courses, Groups, Tools, and Events.
What's in the emails, anyways?
Email notifications that you receive will come from firstname.lastname@example.org. Please do not reply to the notification as it has been sent from an account that is not monitored. The subject line will contain the type of notification, but you will need to open the email to get the details.
Below is an example of an email notification. It contains the following active links:
Location of Notification Management
Log into Echo. On the navigation bar at the top of the page, click on the Options “Gear” and then select “My Settings”. On the resulting page you will see a tab on the Left menu titled “Notification Settings”. If this tab is not available to you, please contact your site Echo Tech Manager to verify that email notifications are active for you.
Notification settings are shown for web notifications and email notifications. Web notifications cannot be modified. Email notifications can be modified to meet your specific needs. Deselecting any of the notifications will result in your not receiving email notifications of that type. Your changes will be auto-saved as you select/deselect notifications.